You asked, in a public discussion forum for a game, why is the shipping weight so high for two decks of cards.
Members of the forum, who are not employess of the company, gave you their experience of why the charges might be so high.
Now the package has arrived and it's packed in the way that you said it could be, so good for you. However no-one here can offer you an explanation as to your particular case. You need to raise a support ticket.
Based on previous comments on here it seems like either:
1. The site is incorrectly estimating the package weight and DPG need to look at that – but you need to query that with DPG support team.
(Members of the forum answered your question on the basis that the site was correctly calculating the weight and that it seemed plausible given previous experience with shipping and the additional packaging that DPG have been using as time goes on and they have more reports of damage.)
2. The shipping company are not applying the packaging that DPG expect them to be using – but you need to raise that with DPG support team.
(In which case the explanation given by the responses you got was reasonable given that members' experience recently does not include them being obviously overcharged for packaging, otherwise I'm sure someone would have said so and suggested that you query the charges?)
Either way it seems you are owed a refund on shipping, but posting to members of this forum stating how *they* have mistreated/overcharged you does not seem to be the correct way to go about it – you need to raise that as a support issue with the DPG support team.
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