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The Bad Moons arrive!
The Bad Moons arrive! Posted on [13/03/2021] à 12:45

I understand what you asking…. I responded because it was going to disappear from the forum news shortcut and I was bumping the question back to the top in hopes that someone who works for or helps this company can answer it. As usual dead silence and questions ignored. However, There will be a counter post on how busy this low staff company is and how people who pay for products should just be more understanding. I am also waiting for 2 years.


ANY UPDATE ON USA SHIPPING????


The Bad Moons arrive! Posted on [13/03/2021] à 18:22

Hello ViolatorJK, no counter-post coming from me: I'm also a customer, more concerned by you waiting for your products rather than me missing those stickers, if I try to prioritize issues.


And legitimate questions asked politely deserve answers, there is no discussion about it. Have you also issued a ticket using DPG's new after sales service?


Have good games and take care.


The Bad Moons arrive! Posted on [15/03/2021] à 19:46

Mine arrived here in Norway. For some reason I got two copies of HoBR battleground set 1 also.


It's been so long since I ordered this I can't even remember what was suppose to be part of the order lol.


I got one bad moon, one drop pod, and two battleground set #1's. Anyone remember what we were suppose to get? =p


The Bad Moons arrive! Posted on [15/03/2021] à 20:09

There were three items:


Battleground Set 1

Bad Moons Reinforcements

Drop Pods


☠☠☠ Heroes of Belgium ☠☠☠

The Bad Moons arrive! Posted on [16/03/2021] à 00:26

Has anyone in the USA received this product.


The Bad Moons arrive! Posted on [16/03/2021] à 03:08

No.


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The Bad Moons arrive! Posted on [16/03/2021] à 09:16

Shipping in US will start early April normally


The Bad Moons arrive (but not here!)! Posted on [21/03/2021] à 09:20

I don't suppose anyone has any idea why some people have been sent their P500 and some of us haven't?


I really don't get it. I know DPG is a one man band and all that but why can't we get our stuff before new KS are produced?


I am still thinking about backing another KS from DPG but my head is screaming at me not to as they can't even send the P500 stuff out or even produce rules for some of it.


Is it me? Am I really expecting too much?


And before anyone starts saying the US shipment will start in April I would like to point out that my order said shipping from Fr.


Murongying

The Bad Moons arrive! Posted on [22/03/2021] à 04:20

Quote from Murongying on [21/03/2021] à 09:20

I don't suppose anyone has any idea why some people have been sent their P500 and some of us haven't?


Because each package has to be individually packed and labeled for the individual recipient. That takes time. Since the P500 was combined with other P500's and with the Pigs Back from Hell Kickstarter, that will take a LOT of time as there is a lot of product to sort, collect, pack, label, and ship. The EU shipping only ended recently, so the stuff is all enroute from the EU.


Quote from Murongying on [21/03/2021] à 09:20

And before anyone starts saying the US shipment will start in April I would like to point out that my order said shipping from Fr.


Originally, the P500 were shipping from France, but since they shipped the same time as the Pigs Back from Hell KS, it could well be that they are now going to fulfillment together.


Then again, perhaps your did ship from France. So that means it will wait its turn in fulfillment, then go into the French postal system, work its way to the US, and then get past customs. Not every package has a smooth transition through customs, so yours would well be delayed. None of that takes into account the sort of shipping delays I have seen on stuff just shipping up the coast of the US, often resulting in a week or more delay.


Quote from Murongying on [21/03/2021] à 09:20

Is it me? Am I really expecting too much?


Honestly? Yes. For the afore-mentioned reasons. You will have your product fairly soon either way.


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Remember: If you are not willing to shell your own position you are not willing to win!

The Bad Moons arrive! Posted on [22/03/2021] à 19:15

Welcome to the club !


this is exactly what every single one of us located in EU suffers when participating to a KS project located and shipping from the US 🙂


This time the situation is swapped.


Patience is the key then… (not even mentioning tax fees)


good luck ! 🙂


The Bad Moons arrive! Posted on [19/07/2021] à 00:53

Well, I guess I am expecting too much as people have already said. Another 16 weeks gone by and still nothing. No product, no notification, no tracking reference. Still at least spare product is now being sold. A pity those of us who ordered things haven’t got our orders before this.


Murongying

The Bad Moons arrive! Posted on [19/07/2021] à 10:17

What does the status of your order say?


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Remember: If you are not willing to shell your own position you are not willing to win!

The Bad Moons arrive! Posted on [19/07/2021] à 19:34

It says it hasn’t been sent yet!


This is just so annoying. Stuff is now available but people like me who paid over a year haven’t even been sent their stuff.


How long do I honestly have to wait? You’re seriously going to tell me to have patience for a few sheets of cardboard that I have already waited a long time for and for which I paid a lot of money?


Murongying

The Bad Moons arrive! Posted on [19/07/2021] à 19:42

I'm in the same boat. Still not shipped, and no reply yet to my support ticket. My Pig Back from Hell arrived with no problem, but if everything was getting bundled, I don't know why they didn't ship the HoBR preorder with the HBFH.


The Bad Moons arrive! Posted on [21/07/2021] à 09:45

And before anyone starts saying the US shipment will start in April I would like to point out that my order said shipping from Fr.


Where are you from? If your order depends of the EU shipping center, you should have your order. In that case I will ask you to open a ticket so I can track your problem.


The Bad Moons arrive! Posted on [21/07/2021] à 17:49

I live in Taiwan and paid 50 Euros shipping for the HoBr PRE-ORDER Bundle Pack!


It said it was being shipped from Shop FR


Hopefully you can send me the goods I ordered over a year ago and paid. so much money to have delivered!


Thanks.


Murongying

The Bad Moons arrive! Posted on [03/09/2021] à 12:33

Will all these new units be added to the online army builder program? 🙂


The Bad Moons arrive! Posted on [03/09/2021] à 12:36

Quote from Sebly on [03/09/2021] à 12:33

Will all these new units be added to the online army builder program? 🙂


That depends on the guy building this list builder.


He's not a DPG employee, so we'll have to see if this project is still maintained.


☠☠☠ Heroes of Belgium ☠☠☠

The Bad Moons arrive! Posted on [04/09/2021] à 14:20

Quote from bartdevuyst on [03/09/2021] à 12:36


Quote from Sebly on [03/09/2021] à 12:33

Will all these new units be added to the online army builder program? 🙂


That depends on the guy building this list builder.


He's not a DPG employee, so we'll have to see if this project is still maintained.


Well there's no rush. Despite owning basically everything there is for this game I am still yet to play it.


I bet it's real fun though!


The Bad Moons arrive! Posted on [16/09/2021] à 04:28

I have a follow up question. I actually only just decided to open my Bad Moons blister today.


I had purchased an additional official Orks storage box to fit in the expansion material but to my dismay I don't have the new sticker set that is advertised on the Bad Moons product page.


Did anyone else not receive theirs?


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