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Highly disappointed with customer service for HoS (Resolved)
Highly disappointed with customer service for Heroes of Stalingrad Posted on [09/07/2020] à 15:42

I have to eat my words SAV very kindly got in touch with me today and told me about the status of my order. I'm very happy to have heard something at last.


Highly disappointed with customer service for Heroes of Stalingrad Posted on [10/07/2020] à 05:29

Glad to hear there has been progress.


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Highly disappointed with customer service for Heroes of Stalingrad Posted on [10/07/2020] à 17:57

Yesterday 09/07, DPG SAV contacted me and finally processed the refund. I am very thankfull we finally manage to put this matter to closure. Many thanks!


Highly disappointed with customer service for Heroes of Stalingrad Posted on [10/07/2020] à 17:59

When dealing with DPG you need just 1 thing :


A lot of patience !!!


They mean well and try their hardest but it just takes (a lot of) time.


Highly disappointed with customer service for HoS (Resolved) Posted on [25/07/2020] à 10:56

Has anyone any advice on how they got their issue with pledge manager system sorted out?


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