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Heroes of Stalingrad fulfillment
Heroes of Stalingrad fulfillment Posted on [19/02/2020] à 03:49

Hello,


Is there any to communicate with devil pig games that works?


I never received my order for heroes of Stalingrad. I must have missed knowing that there is a shipping balance and it says to contact them but they never respond when using any of the on site contact ways.


Please help 🙁


Thank you,

David bukata


David Bukata

Heroes of Stalingrad fulfillment Posted on [19/02/2020] à 04:15

Please check your Pledge Manager here on the website to make sure your order was complete.


CROWDFUNDING > PLEDGE MANAGER > HEROES OF STALINGRAD


Check to make sure your order was completed. If your order is not completed, that puts you at the back of the queue to get your order completed, but it should get sorted out eventually.


If you have used the CONTACT link here, then you are already in the queue. There is only 1 person currently working all Customer Service issues at the moment, so you will not get an immediate reply.


Edit to add: I forgot the email address posted on the updates for HoS

sav@devil-pig-games.com


Volunteer Moderator of the English Language Forums
Remember: If you are not willing to shell your own position you are not willing to win!

Heroes of Stalingrad fulfillment Posted on [20/02/2020] à 02:42

Thanks for the reply (also on BGG!).


Apparently I missed the extra shipping charge, cant say how I missed it.


At least thats a bit more information.


Thank you very much for taking the time to go over that with me.


-Dave


David Bukata

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